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customer PO

Know what was promised.

Stop calling around to find out an order is late. Know before the customer calls.

Zofbox order PO-T1-001 for Sunrise Foods, In Progress. The summary reads 3,526 Sunrise RSC 3-Ply overdue by 8 days, with the last dispatch and the next scheduled dispatch. Fulfilment is 3,474 of 8,000 pcs, 43%.
Late You see it before the customer calls.
Zofbox order PO-QA-001 for Sunrise Foods, In Progress. The summary reads All lines on track, with the next scheduled dispatch. Fulfilment is 1,100 of 2,000 pcs, 55%.
On track You can give the customer the next date.
the list

What needs you first

Zofbox holds every order to its promised date. In this sample, ₹6.1L is already late, and the list shows it first.

Zofbox Customer POs list: the Overdue group with customer, value, fulfilment and days late for each order, the Upcoming group collapsed, and the Completed and closed group listing a Closed and a Fully Dispatched order.
Overdue first Orders grouped as overdue, upcoming and completed, with fulfilment and days late. Closed orders show whether they were fully dispatched.
the customer

Know where you stand before you call.

Open a customer to see the overdue follow-up, what is late, which samples are still open and when you last spoke.

Link the customer's Tally ledger and what they still owe appears on the same page.

Zofbox customer page for Sunrise Foods: an amber banner reading Follow-up overdue since 17/07/26 with a Log follow-up link, the customer name, status, contact and Call and WhatsApp buttons, and a summary of 7 open orders, 4 delivery overdue, 5 active samples and the last contact.
Customer The overdue follow-up, the open orders and samples, and the last contact in one place.
Order page for PO-T1-001, Sunrise Foods Pvt Ltd, status In Progress, with a summary reading Overdue by 8d, next delivery due 24/07/26, Outstanding dash, Tally not connected.
Without Tally The order is 8 days late, yet Outstanding is a dash and the page says Tally is not connected.
Payments card on the customer page with a Tally ledger linked: the last sync time, tiles for invoiced, received and receivable, tabs for unpaid invoices, all invoices, receipts, adjustments and statement, five unpaid invoices with amount, paid, balance and status, and a reconciliation of open invoices, adjustments and receivable.
With Tally Payments shows what was invoiced, received and is still owed, down to each unpaid invoice, as last synced.
the history

When the customer calls, the answer is already on the order.

Today the answer is a call to the transporter, a WhatsApp group and a look at Tally. Here it is one order page: who spoke to them, which courier docket went out and whether it arrived, beside the dispatches. Filter to what people logged.

Zofbox order timeline filtered to Human only, showing a meeting with the purchase manager and a follow-up call, each with a DTDC courier docket and its status, and a follow-up overdue warning.
Human only Each call and meeting, with the courier docket and its status.
Zofbox order timeline with All selected, listing dispatches from July 2026, each marked delivered or dispatched with its dispatch number.
All Everything on the order in one list, newest first, with each dispatch number.

Start with one PO. Each person updates only their own step, and the order page shows all of it.

Start with one order.

Your company name and email are all we need to begin.

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